Massage FAQs


Remedial Massage Frequently Asked Questions:

What can I expect in my first Massage appointment?
After booking your first appointment with our Remedial Massage Therapist, our client management system will email or sms you your client intake form, which will give your therapist background information regarding your health and lifestyle and why you’re seeking treatment. By filling this out prior to your appointment, your therapist will be able to maximise the time allocated for appropriate treatment.

Your therapist will then go over your intake form and ask any relevant questions, including areas of pain or discomfort and then take you through their suggested treatment.

Generally, if treating the full body, the therapist will then leave the room so clients can disrobe to their underwear and lay face down on the massage table, covering themselves with the towel available. Your therapist will then return and adjust the table, cushioning and towels to ensure your comfort during treatment.

During treatment you are free to chat to your therapist or remain silent - it’s entirely up to you!

After your treatment your therapist will discuss your ongoing treatment recommendations, leave you to re-dress and then meet you at the reception desk to rebook or pay.
How long should I book my appointment for?
Generally, initial remedial massage appointments are for 60 minutes to ensure that sufficient time is given to discuss the main concerns and incorporate treatment. If you have a condition that you believe will not require this amount of time, please feel free to contact us to discuss this and we will work to accommodate requests.
Is it normal to feel sore after a massage?
It is very common for muscles to be sore for up to two to three days after a massage, especially if it has been an extended period of time between treatments. This is completely normal and nothing to be worried about. We recommend gentle movement, increasing your fluid intake to help your body recover. If the post massage pain is significant, please contact us so we can further assist.
Can I claim my massage on my private health insurance?
If you have the appropriate level of Extras cover that includes Remedial Massage Therapy and/or Myotherapy you can claim on the day using HICAPs and just pay the gap.
What massage techniques do you use?
Please refer to our service list.
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